Case Study : Custom Survey Solution for NGO

A leading organization aimed to conduct a comprehensive online survey involving multiple NGOs to gather valuable insights. The project required specific functionalities to ensure that the data collected would be meaningful, accessible, and easy to analyze. The organization turned to Fieldata for a tailored solution.

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Challenges identified
The organization faced several challenges prior to partnering with Fieldata:
  1. Fragmented Data Management: Managing survey data from multiple NGOs using disparate systems led to inconsistencies and difficulties in data aggregation and analysis. Each NGO had its own processes, making it hard to maintain a cohesive dataset.
  2. Language Barriers: With diverse NGOs serving various communities, language differences posed a significant challenge. This limited the reach of the survey and risked excluding valuable insights from non-English-speaking participants.
  3. Data Quality Concerns: Ensuring the reliability of the data collected was a major concern. Manual data entry and lack of quality control measures resulted in inaccuracies and inconsistencies, complicating the analysis process.
  4. Visual Representation of Data: The organization struggled to create effective visualizations and reports that clearly communicated findings to stakeholders. Traditional reporting methods were not able to represent data dynamically or in an engaging manner.
  5. Limited Export Options: The inability to easily download and manipulate data in various formats hindered the analysis process, making it difficult for the organization to integrate findings into their existing workflows.
These challenges necessitated a comprehensive solution that could streamline data collection, enhance user engagement, and ensure the quality and accessibility of insights derived from the survey.
Solution implemented by Fieldata team
To meet the organization’s needs, Fieldata delivered a comprehensive solution that included:
  1. Customized Web Portals: Fieldata created separate portals for each NGO, ensuring that users could log in and manage their surveys independently. This setup facilitated tailored access to data and resources.
  2. Multi-Language Support: The survey forms were developed to support multiple languages. Users could select their preferred language, ensuring that questions were easily understood by all participants.
  3. Dynamic Reporting Features: Fieldata integrated custom reporting tables that allowed the organization to generate visualizations, including interactive charts and graphs, based on specific survey responses. This feature enabled users to quickly identify trends and insights.
  4. Data Visualization Dashboard: Fieldata offers an intuitive and dynamic way to view your collected data. It transforms complex data into easy-to-understand visuals, such as graphs, charts, and maps, providing real-time insights and helping you make informed decisions quickly and effectively.
  5. Flexible Data Export Options: Fieldata enabled users to download survey data in various formats, including SPSS, with clear labels and codes for easy interpretation. This flexibility ensured that the data could be seamlessly integrated into the organization’s existing analysis workflows.
  6. Automatic Quality Check: Fieldata ensures data accuracy by instantly validating responses against predefined rules and criteria. This feature helps detect errors or inconsistencies in real-time, streamlining the data review process and enhancing the overall quality of your survey data.
Results
  • Enhanced User Experience: The customized portals allowed NGOs to navigate their data effortlessly, fostering engagement and satisfaction.
  • Increased Data Accuracy: Automated quality checks improved the reliability of the data collected, enabling more informed decision-making.
  • Actionable Insights: Custom visualizations and reports provided valuable insights that could be easily shared with stakeholders, enhancing the organization’s ability to make data-driven decisions.
  • Efficient Data Management: The flexibility in data export options streamlined the analysis process, allowing for quick adaptation to the organization’s reporting requirements.
By leveraging Fieldata’s customizable solutions, the organization successfully conducted an extensive online survey of multiple NGOs. The tailored web portals, multi-language support, dynamic reporting features, automated quality checks, and flexible data export options collectively enhanced the survey process, leading to richer insights and improved data management. This case study underscores Fieldata’s commitment to delivering innovative data collection solutions that meet the unique needs of diverse organizations.

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